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DELIVERY LEAD TIME
- All items are in stock.
- Items marked as BACKORDER are made to order and will be shipped in 2-4 weeks.
- Delivery lead time for Standard Australian shipping is 2-5 business days after processing.
- Delivery lead time for Express Australian shipping is 1-2 business days after processing.
- Delivery lead time for DHL Express International shipping is 4-7 business days after processing.
CLICK & COLLECT
- Click & Collect is a free service that allows you to order online and pick up your purchase from our Head Office located in Waterloo. Order before 1pm for pickup after 4pm. We will email you to let you know as soon as your order is ready. Please wait for this email before coming to collect.
LOCAL AND INTERNATIONAL SHIPPING
- Free local shipping for orders over $50 - Excludes items on sale.
- All orders are dispatched from Sydney (Australia) using Australia Post for local Australian orders and DHL Express for international orders.
INTERNATIONAL IMPORT TAXES AND DUTIES
- Ordering from countries outside of Australia or New Zealand:
Import taxes and duties to United States, Canada, United Kingdom and countries within the European Union are included in price (LDP). For shipments to all other countries, customers are responsible for any additional import taxes and duties that are billed locally.
- Ordering from Australia or New Zealand and shipping overseas
Import taxes and duties are not included in price for international shipments with the exception of shipments to New Zealand. Customers are responsible for any additional import taxes and duties that are billed locally.